Returns & Exchanges

At DR.DENT, we want you to be fully satisfied with your smile; if you are not happy with your purchase, you can return your items within 30 days of delivery. Please ensure that products remain in their original packaging and meet our hygiene standards for a successful refund.

1

Initiate Your Request

Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the unused items in their original box, including all whitening kits or accessories, to ensure they are protected during transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing